Support center

We're here to help

Reach MarketPaid support by email, support ticket, or live chat. Our team is available 12 hours every day, 7 days a week.

  • support@marketpaid.com
  • 12h daily · 7/7
  • Live chat for members

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Choose how to reach us

Pick the channel that works best. Include your username for faster help with payouts and account issues.

Support ticket

Create a free account first, then open Support tickets from your dashboard to submit a request and follow our reply.

Register to submit a ticket

Live chat

Talk with support in real time when agents are online. Live chat is available 12 hours daily, 7 days a week, for registered members.

Sign in for live chat

Support hours

Live chat and ticket responses are handled 12 hours per day, every day of the week (7/7). Email sent outside active hours is queued for the next support window.

Before you contact us

  • Include your username and, for withdrawals, your request ID.
  • Check your dashboard for payout status before opening a duplicate ticket.
  • For advertising or banner questions, mention your banner ID if you have one.